Privacy Policy

Introduction

Pulavi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Tamil writing assistant service.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information you choose to provide
• Payment information (processed securely through Stripe)
• Communications you send to us

Usage Information

We automatically collect certain information about your use of our service:

• Documents you create and edit
• Usage statistics (corrections made, documents created, etc.)
• Device information and browser type
• IP address and location data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your subscription
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our AI models
• Detect and prevent fraud and abuse

Data Storage and Security

We take data security seriously:

• All data is encrypted in transit using SSL/TLS
• Data at rest is encrypted using industry-standard encryption
• We use Supabase for secure database storage
• Access to your data is strictly controlled and monitored
• We regularly backup your data to prevent loss

Your Document Privacy

Your documents and writing are private. We do not:

• Share your documents with third parties
• Use your content for advertising purposes
• Sell your data to anyone
• Read your documents unless required for technical support

AI and Machine Learning

We use AI to provide grammar checking and writing suggestions. Your text is processed to:

• Detect and correct errors
• Provide writing suggestions
• Improve our AI models (only with aggregated, anonymized data)

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site traffic and usage
• Improve user experience

Third-Party Services

We use trusted third-party services:

• Supabase: Database and authentication
• Stripe: Payment processing
• Google Gemini: AI language processing

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your documents
• Opt-out of marketing communications
• Object to data processing

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: